Scopious Terms of Service

These Scopious Terms of Service (“Terms”) are between Scopious IOT Limited (“Scopious”, “our”) and you our Customer (“Customer”, “you”) and are to be read in conjunction with the Scopious Service Level Agreement and Scopious Privacy Policy. By accessing or using our services you agree to be bound by these Terms. If you do not agree to these Terms, you are prohibited from using our services.

  1. Our Services
  2. Prices
  3. Billing and Payments
  4. Limitation of Liability
  5. Force Majeure
  6. Indemnification
  7. Equipment Compliance
  8. Applicable Law
  9. Privacy and Data Protection
  10. Use of Services
  11. Confidentiality
  12. Intellectual Property Rights
  13. Term and Termination
  14. Platform Availability and Maintenance
  15. Client Data and Back-ups
  16. Support
  17. Consultancy
  18. Dispute Resolution
  19. General Terms

1 Our Services

Scopious provides the following services to our Customers.

Platform Services

Scopious operate a LoRaWAN® Network Server and an Internet of Things (IoT) Platform that together form the Platform Services.

LoRaWAN Network Server

IoT Platform

Consultation Services

Scopious offers Customers paid consultation services to help investigate, design, deploy, and enhance IoT systems.

2 Prices

3 Billing and Payments

4 Limitation of Liability

5 Force Majeure

6 Indemnification

The Customer agrees to indemnify, and hold Scopious harmless from any claims, suits, actions, proceedings, damages, payments, deficiencies or fines that may result from the Customers use of Scopious’ services.

7 Equipment Compliance

8 Applicable Law

The agreement is to be governed by New Zealand law. The parties submit to the exclusive jurisdiction of the Courts of New Zealand.

9 Privacy and Data Protection

Details of privacy and data protection are contained within the Scopious Privacy Policy, a copy which can be provided on request, and which is available on Scopious’ website.

10 Use of Services

11 Confidentiality

Scopious and Customers will treat any data or knowhow they provide to each other as confidential, before, during and after termination of the agreement if the information is marked confidential or if it is known the information was intended to be confidential.

12 Intellectual Property Rights

All intellectual property rights relating to the services provided by Scopious shall remain exclusively with Scopious. Customers shall only receive a licence to use the services only.

13 Term and Termination

Where Scopious operates a monthly contract subscription-based service, termination of the service can be done by either party in writing by giving one month’s notice to the other. This notice period and procedure shall not apply to Customers on a fixed term contract or for Customers whose accounts are in arrears.

14 Platform Availability and Maintenance

15 Client Data and Back-ups

16 Support

The website will provide online self-help in the form of user guides and FAQs. In addition, Scopious offers paid support as outlined in the Scopious’ Service Level Agreement.

17 Consultancy

18 Dispute Resolution

19 General Terms